How Insurers Are Combating Legal System Abuse
Some ad campaigns suggest that insurance companies, rather than individuals, are responsible for paying large verdicts and settlements.
The theory suggests that jurors are influenced by their instinctive desire to protect their community or family, and thus may render large awards in cases as a deterrent for future misconduct.
Telling the defendant's story in a way that humanizes the corporation presents the case as a singular event to be judged on its own facts, rather than as part of a larger systemic issue.
Witness preparation is key, with a focus on the specific facts of the case rather than generalities that could play into the Reptilian strategy.
Gen Z's close connection to technology might influence their attention spans and persuasion in the context of jury duty.